/* AI Complaint Writer — premium navy + gold + red official theme */
:root{
  --bg:#070E1C; --bg2:#0A1426; --navy:#0E1B33;
  --panel:rgba(255,255,255,.05); --panel2:rgba(255,255,255,.03);
  --line:rgba(255,255,255,.10); --line2:rgba(255,255,255,.17);
  --txt:#EAF0FA; --mut:#94A2BD; --mut2:#647189;
  --gold:#E7B85C; --gold2:#F4D085; --goldD:#3a2e12;
  --red:#EF4444; --red2:#F87171; --redD:#3a1414;
  --blue:#3B82F6; --green:#34D399;
  --grad:linear-gradient(120deg,#E7B85C,#F4D085);
  --gradb:linear-gradient(120deg,#2E5BFF,#3B82F6);
  --shadow:0 18px 50px rgba(0,0,0,.55);
  --r:18px;
}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;padding:0}
body{font-family:'Inter',system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:var(--txt);
  background:var(--bg);min-height:100vh;padding-bottom:92px;overflow-x:hidden;line-height:1.55}
.wrap{width:100%;max-width:780px;margin:0 auto;padding:0 16px}
b{font-weight:700}
.bg-glow{position:fixed;z-index:-2;width:48vw;height:48vw;border-radius:50%;filter:blur(95px);opacity:.18;pointer-events:none}
.bg-glow.g1{top:-12vw;right:-12vw;background:var(--gold)}
.bg-glow.g2{bottom:-14vw;left:-14vw;background:var(--blue)}
body:before{content:"";position:fixed;inset:0;z-index:-3;
  background:radial-gradient(1100px 560px at 50% -10%,#11233f 0%,transparent 60%),linear-gradient(#070E1C,#05091a)}

/* header */
.top{position:sticky;top:0;z-index:30;backdrop-filter:blur(14px);background:rgba(7,14,28,.76);border-bottom:1px solid var(--line)}
.top .wrap{display:flex;align-items:center;justify-content:space-between;height:58px}
.logo{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--txt)}
.logo .lm{width:34px;height:34px;border-radius:10px;overflow:hidden;box-shadow:0 0 0 1px var(--line),0 0 16px rgba(231,184,92,.35)}
.logo .lm img{width:100%;height:100%;object-fit:cover;display:block}
.logo .tx{font-family:'Sora';font-weight:700;letter-spacing:.2px;font-size:18px}
.logo .tx b{color:var(--gold);font-weight:800}
.hbtns{display:flex;gap:8px}
.iconbtn-h{width:38px;height:38px;border-radius:11px;border:1px solid var(--line2);background:var(--panel);color:var(--txt);display:grid;place-items:center;cursor:pointer}
.iconbtn-h svg{width:18px;height:18px}

/* views + headings */
.view{display:none;padding:18px 0 8px;animation:fade .32s ease}
.view.on{display:block}
@keyframes fade{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.phead{margin:2px 0 16px}
.phead h1{font-family:'Sora';font-size:22px;margin:0 0 4px;letter-spacing:.2px}
.phead p{margin:0;color:var(--mut);font-size:14px}
.gr{color:var(--gold)}
@supports ((-webkit-background-clip:text) or (background-clip:text)){
  .gr{background:var(--grad);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;color:transparent}
}

/* glass cards */
.glass{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);
  backdrop-filter:blur(10px);padding:16px;position:relative;overflow:hidden}
.glass+.glass{margin-top:14px}
.card-title{font-family:'Sora';font-weight:600;font-size:15px;margin:0 0 3px;display:flex;align-items:center;gap:8px}
.card-title svg{width:17px;height:17px;color:var(--gold)}
.card-sub{color:var(--mut);font-size:13px;margin:0 0 12px}

/* hero */
.hero{text-align:center;padding:28px 18px 24px;margin-bottom:14px;
  background:radial-gradient(120% 120% at 50% 0%,rgba(231,184,92,.14),transparent 60%),var(--panel)}
.hero .badge{display:inline-flex;align-items:center;gap:7px;font-size:12px;color:#f0dcae;
  background:rgba(231,184,92,.12);border:1px solid rgba(231,184,92,.3);padding:5px 12px;border-radius:999px;margin-bottom:14px}
.hero .badge svg{width:14px;height:14px}
.hero h1{font-family:'Sora';font-size:27px;line-height:1.2;margin:0 0 10px;font-weight:800}
.hero h1 .g{color:var(--gold)}
.hero p{color:var(--mut);font-size:14.5px;max-width:470px;margin:0 auto 18px}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:none;border-radius:14px;
  padding:14px 20px;font-weight:700;font-size:15px;font-family:inherit;cursor:pointer;color:#2a1c02;width:100%;
  background:var(--grad);box-shadow:0 10px 26px rgba(231,184,92,.26)}
.btn svg{width:18px;height:18px}
.btn:active{transform:translateY(1px)}
.btn.blue{background:var(--gradb);color:#fff;box-shadow:0 10px 26px rgba(46,91,255,.3)}
.btn.ghost{background:var(--panel);color:var(--txt);border:1px solid var(--line2);box-shadow:none}
.btn.dark{background:var(--navy);color:var(--txt);border:1px solid var(--line2);box-shadow:none}
.btn.red{background:linear-gradient(120deg,#EF4444,#F87171);color:#fff;box-shadow:0 10px 26px rgba(239,68,68,.26)}
.btn.danger{background:transparent;color:var(--red2);border:1px solid rgba(239,68,68,.5);box-shadow:none}
.btn.sm{padding:9px 13px;font-size:13px;width:auto;border-radius:11px}
.btn:disabled{opacity:.45;cursor:not-allowed}
.btnrow{display:flex;gap:10px;margin-top:12px}
.btnrow .btn{flex:1}
.btngrid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:12px}

/* feature grid */
.feat{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:4px}
.fcard{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:15px 14px}
.fcard .fi{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;margin-bottom:10px;
  background:rgba(231,184,92,.12);border:1px solid rgba(231,184,92,.25)}
.fcard .fi svg{width:21px;height:21px;color:var(--gold)}
.fcard.blue .fi{background:rgba(59,130,246,.12);border-color:rgba(59,130,246,.28)}
.fcard.blue .fi svg{color:var(--blue)}
.fcard b{font-family:'Sora';font-size:14px;display:block;margin-bottom:2px}
.fcard span{color:var(--mut);font-size:12px}

/* progress steps */
.steps{display:flex;align-items:center;gap:6px;margin-bottom:16px}
.steps .sdot{flex:1;height:6px;border-radius:999px;background:var(--line2);position:relative;overflow:hidden}
.steps .sdot.done{background:var(--gold)}
.steps .sdot.now{background:linear-gradient(90deg,var(--gold),var(--line2))}
.steplabel{display:flex;justify-content:space-between;margin-bottom:14px;font-size:12px;color:var(--mut)}
.steplabel b{color:var(--gold);font-family:'Sora'}

/* option chips / list */
.opts{display:grid;gap:9px}
.opt{display:flex;align-items:center;gap:12px;border:1px solid var(--line2);background:var(--panel);
  border-radius:14px;padding:13px 14px;cursor:pointer;transition:.15s;font-size:14.5px;color:var(--txt);text-align:left;width:100%;font-family:inherit}
.opt:active{transform:translateY(1px)}
.opt .oi{width:34px;height:34px;border-radius:10px;flex:none;display:grid;place-items:center;background:rgba(255,255,255,.05);border:1px solid var(--line)}
.opt .oi svg{width:17px;height:17px;color:var(--gold)}
.opt .ol{flex:1}.opt .ol b{display:block;font-family:'Sora';font-weight:600;font-size:14px}
.opt .ol span{color:var(--mut);font-size:12px}
.opt.on{border-color:var(--gold);background:rgba(231,184,92,.10);box-shadow:0 0 0 3px rgba(231,184,92,.12)}
.opt.on .oi{background:rgba(231,184,92,.16);border-color:transparent}
.opt .chk{width:20px;height:20px;border-radius:50%;border:2px solid var(--line2);flex:none;display:grid;place-items:center}
.opt.on .chk{background:var(--gold);border-color:var(--gold)}
.opt.on .chk:after{content:"";width:6px;height:10px;border:solid #2a1c02;border-width:0 2px 2px 0;transform:rotate(45deg) translate(-1px,-1px)}
.optgrid{display:grid;grid-template-columns:1fr 1fr;gap:9px}
.optgrid .opt{flex-direction:column;align-items:flex-start;gap:7px;text-align:left}

/* forms */
.field{margin-top:13px}.field:first-child{margin-top:0}
.field label{display:block;font-size:12.5px;color:var(--mut);font-weight:600;margin-bottom:6px}
.field label .req{color:var(--gold)}
.inp,.sel,.ta{width:100%;background:var(--bg2);border:1px solid var(--line2);color:var(--txt);
  border-radius:12px;padding:12px 13px;font-family:inherit;font-size:14.5px;transition:border-color .15s}
.inp:focus,.sel:focus,.ta:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px rgba(231,184,92,.14)}
.inp.err,.sel.err,.ta.err{border-color:var(--red);box-shadow:0 0 0 3px rgba(239,68,68,.14)}
.ta{resize:vertical;min-height:90px;line-height:1.6}
.sel{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' viewBox='0 0 24 24' fill='none' stroke='%2394A2BD' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 11px center;padding-right:38px}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media(max-width:430px){.row2.sm-stack{grid-template-columns:1fr}}
.fielderr{color:#ffb3bd;font-size:11.5px;margin-top:5px;display:none}.fielderr.show{display:block}

/* result draft */
.draftcard{background:#0c1424;border:1px solid var(--line2);border-radius:16px;padding:18px;
  font-family:'Inter';font-size:14px;white-space:pre-wrap;line-height:1.7;color:#e3ebf8;max-height:60vh;overflow:auto;
  position:relative}
.draftcard.editing{padding:0}
.draftedit{width:100%;min-height:300px;background:#0c1424;border:0;color:#e3ebf8;font-family:'Inter';font-size:14px;
  line-height:1.7;padding:18px;resize:vertical;border-radius:16px}
.draftedit:focus{outline:none}
.tweakrow{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.tweak{border:1px solid var(--line2);background:var(--panel);color:var(--txt);border-radius:999px;padding:8px 14px;
  font-size:13px;font-family:inherit;cursor:pointer;font-weight:600;display:inline-flex;align-items:center;gap:6px}
.tweak svg{width:14px;height:14px;color:var(--gold)}
.tweak.red svg{color:var(--red2)} .tweak:active{transform:translateY(1px)}

/* loading */
.loading{text-align:center;padding:46px 18px}
.spinner{width:64px;height:64px;margin:0 auto 18px;position:relative}
.spinner .ring{position:absolute;inset:0;border:3px solid transparent;border-top-color:var(--gold);border-radius:50%;animation:spin 1s linear infinite}
.spinner .ring.r2{inset:10px;border-top-color:var(--blue);animation-duration:1.4s;animation-direction:reverse}
.spinner svg{position:absolute;inset:22px;width:20px;height:20px;color:var(--gold)}
@keyframes spin{to{transform:rotate(360deg)}}
.loading .lt{font-family:'Sora';font-size:15px;color:#f0dcae}
.loading .ls{color:var(--mut);font-size:13px;margin-top:5px}
.dots:after{content:"";animation:dots 1.4s steps(4,end) infinite}
@keyframes dots{0%{content:""}25%{content:"."}50%{content:".."}75%{content:"..."}100%{content:""}}

/* saved / template cards */
.empty{text-align:center;color:var(--mut);padding:34px 18px}
.empty .em{width:60px;height:60px;border-radius:18px;margin:0 auto 14px;display:grid;place-items:center;
  background:rgba(231,184,92,.10);border:1px solid rgba(231,184,92,.2)}
.empty .em svg{width:28px;height:28px;color:var(--gold)}
.empty b{font-family:'Sora';color:var(--txt);font-size:16px;display:block;margin-bottom:5px}
.dcard .dhead{display:flex;align-items:flex-start;gap:12px}
.dcard .dav{width:44px;height:44px;border-radius:12px;flex:none;display:grid;place-items:center;
  background:rgba(231,184,92,.12);border:1px solid rgba(231,184,92,.25);color:var(--gold)}
.dcard .dav svg{width:20px;height:20px}
.dmid{flex:1;min-width:0}
.dcat{font-family:'Sora';font-weight:600;font-size:14.5px}
.dsub{color:var(--mut);font-size:13px;margin-top:1px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.dmeta{color:var(--mut2);font-size:11.5px;margin-top:3px;display:flex;gap:8px;flex-wrap:wrap}
.pill{font-size:10.5px;padding:2px 8px;border-radius:999px;background:var(--panel);border:1px solid var(--line2)}
.pill.g{background:rgba(231,184,92,.14);border-color:transparent;color:#f0dcae}
.pill.b{background:rgba(59,130,246,.14);border-color:transparent;color:#bcd4ff}
.dacts{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:12px}
.dacts .btn{font-size:12px;padding:9px 6px}

.tcard{display:flex;align-items:center;gap:12px;cursor:pointer}
.tcard .ti{width:42px;height:42px;border-radius:12px;flex:none;display:grid;place-items:center;background:rgba(59,130,246,.12);border:1px solid rgba(59,130,246,.25)}
.tcard .ti svg{width:20px;height:20px;color:var(--blue)}
.tcard .tt{flex:1}.tcard .tt b{font-family:'Sora';font-size:14.5px;display:block}.tcard .tt span{color:var(--mut);font-size:12.5px}
.tcard .tgo{color:var(--mut2)}.tcard .tgo svg{width:18px;height:18px}

/* disclaimer */
.disc{border:1px solid rgba(231,184,92,.32);background:rgba(231,184,92,.08);border-radius:14px;padding:12px 14px;
  font-size:12.5px;color:#f0dcae;display:flex;gap:10px;align-items:flex-start;margin-top:14px}
.disc svg{width:18px;height:18px;flex:none;color:var(--gold);margin-top:1px}
.disc.strong{border-color:rgba(239,68,68,.4);background:rgba(239,68,68,.10);color:#ffc9c9}
.disc.strong svg{color:var(--red2)}

/* tab bar */
.tabbar{position:fixed;left:0;right:0;bottom:0;z-index:40;backdrop-filter:blur(16px);
  background:rgba(7,14,28,.88);border-top:1px solid var(--line);padding-bottom:env(safe-area-inset-bottom)}
.tabbar .wrap{display:flex;gap:2px;padding:6px 8px}
.tb{flex:1;background:transparent;border:none;color:var(--mut);font-family:inherit;cursor:pointer;
  display:flex;flex-direction:column;align-items:center;gap:3px;padding:7px 2px;border-radius:13px;font-size:10.5px;font-weight:600}
.tb svg{width:21px;height:21px}
.tb.on{color:var(--gold)}
.tb.on svg{filter:drop-shadow(0 0 8px rgba(231,184,92,.5))}

/* toast */
.toast{position:fixed;left:50%;bottom:104px;transform:translateX(-50%) translateY(20px);
  background:#0c1628;border:1px solid var(--line2);color:var(--txt);padding:12px 18px;border-radius:13px;
  font-size:13.5px;font-weight:500;box-shadow:var(--shadow);opacity:0;pointer-events:none;transition:.3s;z-index:60;
  max-width:90vw;text-align:center;display:flex;align-items:center;gap:9px}
.toast svg{width:18px;height:18px;flex:none}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
.toast.ok svg{color:var(--gold)} .toast.err svg{color:var(--red2)}

.muted{color:var(--mut)} .small{font-size:12.5px} .center{text-align:center}
hr.sep{border:0;border-top:1px solid var(--line);margin:15px 0}

/* modal */
.modal-bg{position:fixed;inset:0;z-index:70;background:rgba(3,7,15,.74);backdrop-filter:blur(4px);
  display:flex;align-items:flex-end;justify-content:center;animation:fade .2s ease}
@media(min-width:560px){.modal-bg{align-items:center;padding:20px}}
.modal{background:var(--bg2);border:1px solid var(--line2);border-radius:20px 20px 0 0;width:100%;max-width:560px;
  box-shadow:var(--shadow);max-height:90vh;display:flex;flex-direction:column;animation:slideup .28s cubic-bezier(.2,.8,.2,1)}
@media(min-width:560px){.modal{border-radius:20px}}
@keyframes slideup{from{transform:translateY(40px);opacity:.6}to{transform:none;opacity:1}}
.modal-h{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 10px}
.modal-h b{font-family:'Sora';font-size:16px}
.modal-b{padding:0 16px 8px;overflow:auto}
.modal-a{display:flex;gap:10px;padding:14px 16px;border-top:1px solid var(--line)}
.modal-a .btn{flex:1}

/* ---------- print ---------- */
#printRoot{display:none}
@media print{
  body{background:#fff;color:#000;padding:0}
  body>*{display:none !important}
  #printRoot{display:block !important;padding:30px;max-width:640px;margin:0 auto;color:#000;
    font-family:'Inter',serif;white-space:pre-wrap;line-height:1.8;font-size:14px}
  #printRoot .pf{margin-top:26px;border-top:1px dashed #aaa;padding-top:10px;font-size:11px;color:#666;text-align:center;white-space:normal}
}